Pickup was a joke - had a twenty five minute hold out at counter and just after completing the procedure despatched downstair to actually receive the auto only to see that I and several had been ready due to the fact no cars have been obtainable.
Nothing. We put in two hours waiting around in line at the car rental position looking forward to our car. Once i questioned the gentlemen if this was standard, I encouraged me that I should really get in touch with A further rental organization that rates far more if I need better assistance.
Pick up line was genuinely extensive and Business office was pretty dusty.... Was grateful they had been capable to meet our reservation as there were only a few automobiles accessible.
In Phoenix we looked all over the place to Track down the Rental Company to obtain the motor vehicle. There is certainly not one indicator to aid u uncover your organization!!
A wife or husband or domestic spouse is the only real permitted supplemental driver on the rental secured with a debit card.
Each and every aspect of this encounter might have been far better. Acquiring hit in the confront every day by using a hammer for an entire 12 months will be better than needing to interact in almost any capability with greenback rent an auto.
The vehicle smelled like smoke. Would have been awesome to obtain anyone stroll through the capabilities of the car. Took quite a while to figure out the entire new controls.
Did not value the additional charges when picking up vehicle. Booked online and compensated online then experienced upwards of $one hundred fifty in fees included on for the counter for things such as fuel surcharges and problems safety (which I was explained to I couldn’t remove).
When renting a luxury SUV you'd probably count on the motor vehicle being cleanse, pristine and everything in working buy. I didn't get that from this rental. Dissatisfied.
My working experience was what you hope your experience is when renting a car. -Clear instruction and expectations -A thoroughly clean and maintained automobile -A straightforward strategy of pick up and drop off.
The costumer support is terrible, stood in line for a very long time only to get assistance. Though the car was really great.
I did not have the automobile I'd reserved. I reserved and compensated for a normal SUV but as an alternative was specified a compact SUV. On top of that I was explained to on the counter which i was getting an update. Unquestionably felt that this was really underhanded.
My working experience with ace was good but my rent a car knowledge with kayak sucked , yall ended up worthless , still had to purchase a complete rental, I don’t get The purpose of your web site
!! How can u hope consumers to locate their auto?? I questioned the clerk who I discovered by chance (he was very comprehension) and he reported that’s a standard angry complaint. By no means once more will I tension and I squander my time with your business.